Phone number : 02.48.20.11.45
E-mail : firstname.lastname@example.org
RCS (Employment Repertoire) of Bourges n°751 619 529 RM 018
Individual Number for Taxes: FR 91 751 619 529 General Terms and Conditions of Sales on https://fee-shop.com Last update : 06/25/2018
Article 1 - Object
These present conditions govern the sales made by the company Fabrication Echelles et Elingues (F.E.E.).
Article 2 – Price
The prices of our products are given in Euros all taxes excluding the cost of processing and shipping.For orders to a country other than France Metropolitan you are the importer of the product concerned. Customs duties or other local taxes of importation or taxes of the State are susceptible to be demanded.These duties and sums has nothing to do with the company Fabrication Echelles et Elingues. They will be at your expense and are entirely your responsibility, both in terms of statements and payments to the authorities and / or bodies of your country. We advise you to inquire about these aspects with your local authorities. All orders, regardless of their origin, are payable in euros. Company Fabrication Echelles et Elingues reserves the right to change prices at any time, but the Products shall be invoiced on the basis of the rate in force at the time of recording the order. Products remain the property of the company Fabrication Echelles et Elingues until the full payement of the purchase price. Beware : as soon as you physically possess the ordered products, risks of loss or damage to the goods shall pass to the customer.
Article 3 – Orders
You can order these products :
* On internet : https://fee-shop.com
* By phone : 02 48 20 11 45 from Monday to Friday, from 8am to 12am and from 13:30pm to 17:30pm.
Contractual informations will be introduced in French and shall be confirmed not later than the order’s validation. The company Fabrication Echelles et Elingues reserves the right not to record a payment or not to confirm an order for whatever reason, particularly if there’s a problem of stock, or any difficulty regarding the received order.
Article 4 – Orders’ confirmation
Any purchase order on the website https://fee-shop.com constitutes your agreement to the General Terms.
Any confirmed order involves your full agreement to the present general sales conditions. The collected datas in their entirety and thestored confirmation consist of a proof of the business transaction. You state having entire aknowledge of it. The confirmation is worth a signature andimplies the agreement to the business transaction made. You will receive a PDF file throught the communicated e-mail adress showing pro-forma invoice of the order and present Terms.
Article 5 – Payment
The act of placing the order implies total commitment to the present general conditions of sale. The payment of your purchases is made by credit card with secured paybox (SP+). The Customer's credit card is debited at the moment of the secure transaction. If the payment is made by check, shipping of the product will begin as soon as the check is cashed.
Article 6 – Revocation
In accordance with the article L.121-21 of the French Consumer Code, you have 14 days from receiving your order to return the Product to us – without any reason or motive, neither any charge. Returns must be sent in their original state (packaging, accessories, manual). In this context, customer is particularly committed. Any damage to the product during this process will have for consequence the loss of your revocation right. Shipping costs of returns are on you. In case of exercise of right of withdrawal, the company Fabrication Echelles et Elingues agrees to reimburse the customer the money paid – within 14 days following your notification and through the payment method used during the order.
Article 7 - Right of withdrawal
In accordance with the article L.121-21 of the French Consumer Code, right of withdrawal doesn’t apply to :
• services if the performance has begun with the consumer’s prior express consent, and with the acknowledgement that he will lose his right of withdrawal once the contract has been fully performed by the trader
• the supply of goods or services for which the price is dependent on fluctuations in the financial market which cannot be controlled by the trader
• the supply of goods made to the consumer’s specifications or clearly personalized
• the supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over
• the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
• the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
• catering or services related to leisure activities
• the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal.
• contracts on urgent repairs or maintenance where the consumer has specifically requested a visit from the trader for the purpose of carrying out these services.
Article 7 – Availability
Our products are available as long as they appear on https://fee-shop.com and within the limits of available stock. If the product proves to be unavailable after the order has been finalised, the Customer shall be notified by email as soon as possible.
Article 8 – Shipping
The goods will be delivered to the address provided by the Buyer during the ordering process within indicate delay. In the event of late delivery, an email will inform you of a potential consequence on the delivery deadline you were indicated. In any case, in accordance with legal provisions, if delivery is delayed, you have the right to cancel your order as specified in the article with the article L.138-2 of the French Consumer Code. If – in the meantime – you receie receive the product you paid for, we shall refund you for the item and shipment fees according to the article L-138-3 of the French Consumer Code. The fault or neglect of the carrier shall be presumed for loss caused by a shipping incident. Therefore, the company Fabrication Echelles et Elingue cannot be responsible for late delivery due solely to the unavailability of the client after several proposals for appointment by the carrier.
Article 9 – Guarantee
All our products sold and marketed have a manufacturer’s guarantee and the guarantee against latent defects provided for by Articles 1641 and follow of the French Civil Code. In case of non compliance of product sold,it can be returned to the vendor who will take over, refund or exchange. All the complaints, requests for exchange or refunding must be carried out by post within 30 days after shipment. Products must be returned in the state in which you received, with all the elements (accessories, packaging, manual, …).
Shipment taxes are your responsability. The stipulations of this article do not prevent you from benefiting from the withdrawal right defined in article 6.
Article 10 – Reponsability
The products offered are in compliancewith the French legislation in force. The Company Fabrication Echelles et Elingues shall not be held liable in the event of failure to respect the legislation of the country to which the Products are delivered.You must check with the local authorities the possibility of importing or using products or services you plan to order. Moreover, Company Fabrication Echelles et Elingue cannot be held liable because of the use of a product bought on https://fee-shop.com. Finally, Fabrication Echelles et Elingues shall not be liable for any direct or indirect damage resulting from using Internet, including inaccessibility, loss of data, damage, destruction and viruses that could affect the user's computer equipment and/or the presence of viruses.
Article 11 - Applicable law in the event of dispute
The French version of this contract is the original version and shall be referred to in the event of differences between the original and a version translated into another langage. In the event of a dispute, French jurdisdiction shall be the only competent authority.
Article 12 – Intelectual Property
All elements of https://fee-shop.com are and remain intellectual property of the Company Fabrication Echeles et Elingues. It is strictly forbidden to reproduce, exploit, redistribute or reuse for any purpose whatsoever even as small excerpts any material from the website be they software, text, image, visual or sound. Any simple or hypertext link is strictly forbidden without express written agreement from the company Echelles et Elingues.
Article 13 – Personal Datas
Company Fabrication Echelles et Elingues reserves the right to gather nominal information and your personal datas. As these functions are as a rule absolutely necessary for sales and distribution processing, they are defined in the system as obligatory functions. They may be transferred to companies contributing to these relations such as those in charge of carrying out the services and orders for their management, execution,processing and payment. This information and data is also retained for security purposes in accordance with legal and regulatory obligations. As provided by the Law 78-17 (January 6 1978) regarding information technology, databases and civil liberties, each user is entitled to access and amend their personal details directly via the website.
Article 14 - Proof of archival storage
Order forms and invoices are stored by Fabrication Echelles et Elingus on a reliable and permanent medium so as to constitute a mean of evidence as per provisions of Section 1648 of the French Civil Code. Electronic registers of the company Fabrication Echelles et Elingues will be considered as the rightfull proof owner of communications, orders, payments and transactions that have taken place between the parties.